Roses Only website is owned and operated by Roses Only & Lush Flowers Pty Ltd (Australian Business Number: 60 065 255 692). By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers herein as amended from time to time. By purchasing an item advertised on this website and/or by completing the registration process to become a member of Roses Only ("a Member"), you agree to be bound by these Terms and Conditions. Roses Only may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.

Refunds
The special requirements and concerns surrounding your order are unique. For that reason, we ask that you please call our Customer Service Department on 0800 587 1540 to discuss any queries or concerns you may have in relation to the flowers you have sent or received. A number of resolutions may be available to you and are subject to your particular situation.
Note: All refunds for orders placed online or over the telephone are credited back the original credit card on which the order was purchased. In-store refunds are only processed through our head office and will not be issued in-store. A gift certificate to the same amount paid will be issued for all cash purchases.

Cancellations
Please be aware that once your order has been placed, there will be no changes or cancellations permitted under any circumstances. Therefore, it is important to make sure that you have double-checked ALL details on your orders including names, addresses, dates and card messages.

Timed Deliveries
Unfortunately, the demand upon our resources at this time is very high and we are unable to offer timed deliveries of any kind during the period. If there is any uncertainty as to the recipient's location or movements that day, we recommend that the flowers be sent to their residential address.

Fraud
Any party engaged in illegal activities involving the use of this website will be subject to civil and criminal sanctions and prosecution. Roses Only does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of this website.  It is an illegal violation to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder. All persons found to have placed a fraudulent order will be prosecuted.

GST (Goods & Services Tax)
Our products and services attract a Goods and Services Tax (GST) of 10% if delivered in Australia. All prices advertised are inclusive of all taxes applicable to the respective countries that the product is being delivered in. This is a broad based tax on consumption, which applies to the supply of most goods and services. 

Currency
All prices on rosesonly.co.uk are listed in Pounds (GBP).

Terms used on our websites
Free* delivery
Free* delivery means within our Roses Only Delivery Network and delivery will be to MOST business addresses by 5pm and MOST residential addresses by 7pm.


Roses Only Delivery Network
Our Roses Only Delivery Network includes most areas in the following:

The City e.g. Bank, Cheapside, Fleet Street, Liverpool Street, Moorgate, Tower Hill, Blackfriars, Covent Garden etc.

East London e.g. Bethnal Green, Stepney, Hackney, Dalston,  Mile End, Shoreditch, Homerton, Whitechapel.

North London e.g. Finsbury Park, Manor House, Barnebury, Canonbury,, Highbury, Holloway, Islington,etc.

North-West London e.g. Camden Town, Regents Park, North Marylebone, Hampstead, St Johns Wood, Belsize Park, Swiss Cottage etc.

South-East London e.g. Waterloo, Bermondsey, Camberwell, Lambeth, Elephant & Castle, Surry Docks, Southwark etc.

South-West London e.g. Battersea, Clapham Junction, Earls Court, Chelsea, Westminster, South Kensington, Brompton, Chelsea etc.

West London e.g. Mayfair, Soho, Notting Hill, Paddington, Bayswater, Holland Park, Ladbroke Grove, Bayswater etc.

Outer London Suburbs e.g. Dagenham, Hornchurch, Upminster, Barking, Romford, South Ockenden, Purfleet, Havering atta Bower etc.

Links to other sites
This site provides links to other related sites. Roses Only is not responsible for the privacy practices or the content of such web sites.  Roses Only does not warrant the security of any information supplied to Roses Only through its web site. Further, Roses Only does not warrant that any information supplied cannot be accessed by third parties outside of Roses Only.

Information accessibility 
Roses Only endeavours to make information available through its web site accessible to all users. If you are having difficulty accessing or reading information, please use the Contacts page to contact Roses Only and we will attempt to arrange the information in another form for you.